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2019/10/31 20:20:00 Community Engagement Program: Kyoto Report

  • Categoryお知らせ
  • Posted byStudent Reporter
Hello, my name is Chika Okamura. I am a second-year student majoring in Global Tourism Studies.

I have taken part in a CE program in Kyoto this summer. This internship program consists of a participant observation of a Japanese-style inn, training at a Zen temple, and studying the traditional industry. The participant observation takes up to two weeks to complete. The number of participants is 8. In a workshop before the program, we made preparations such as searching about the current situation of Japanese-style inns and traditional crafts in Kyoto. This is what the program will be based on.

First, we had the participant observation of a Japanese-style inn. I made trips around three inns with my partner. We worked at “Watazen(綿善)”, “Nishokan-Shosintei(日昇館尚心亭)”, and “Satomo(さと茂)”, and the period lasts 4~5 days for each inn. We were in charge of being the room clerk, albeit working time and business outline were different at each inn. In addition, we thought a room clerk usually takes care of customers, but we mostly worked behind the scenes. Yet, it appeared that the spirit of service to customers were found in all those backroom tasks such as checking rooms and setting up the futon. The purpose of the participant observation was to search the reasons for the declining of Japanese-style inns, relationships in the workshop, and business outlines of room clerk. Finally, we discovered the problem, and was able to present the solution. When we work in a Japanese style inn, it is important to entertain guests. This point has not changed since the old days.

Next, we had training at the Zen temple. This was done at the Fumonken (普門軒) near the Kinkaku temple(金閣寺) for two nights. We were not allowed to use electronics or put on makeup. In the temple, we practiced “zazen” (meditation) many times a day, ate a vegetarian diet, went to bed early, and got up early. In addition, there were many rules, so it took time for me to get used to them, albeit it didn’t feel painful at all. I was interested in the chief priest’s conversation. Although the content was difficult, I have learned various things from the conversation. Besides, there were many kind people in this temple, and I felt comfortable. I thought the life in the temple would be uncomfortable because of its different environment from the everyday life. However, I think this training has been a good opportunity for someone like me who goes to a convenience store a lot.

Finally, we studied about the traditional industry. They had many traditional crafts. In this program, we were able to experience “Kyo- lacquerware (京漆器)”, “Yuzen dyeing with patterns(型友禅)”, “gold leaf Yuzen dyeing(金彩友禅)”, “Kyo-tassel strings(京房紐)”, and “Sanada strings (真田紐)”. There were histories and historical contexts for each craft. That is why I thought that there was some sort of romantic sprit of inheriting tradition. However, at the same time, I knew the traditional industry had some problems, which we were able to suggest solutions to. In addition, we got to bring back the crafts that we made; they became our mementoes.

In this way, we made progress through the program. I appreciated being able to experience so many things in these three weeks. Although the things that I experienced were not altogether good, I think they will become steppingstones for the future. Moreover, I am certain that this program will be better in the next year, so please consider participating in this CEP Kyoto program.
  • The Japanese-style Inn “Watazen(綿善)”
  • We practiced "zazen."
  • This is the book cover we made using the "Yuzen" with gold leaf.

2019/10/28 08:40:00 コミュニティ・エンゲージメント・プログラム京丹後レポート

  • Categoryお知らせ
  • Posted byStudent Reporter
こんにちは!グローバル観光学科2年次生の下田春奈です。先日、この夏に国内の城崎温泉、渋・湯田中温泉、京都市内、京丹後の各コミュニティ・エンゲージメント・プログラムに参加したグローバル観光学科生による報告会がおこなわれました。今日から、3回のシリーズでその一部プログラムの現地レポートをお届けします。今日はまず最初に出発した京丹後からお送りします。

私たちは、8月4日から8月30日の期間、京丹後で活動しました。男子3名女子12名の計15名で参加しました。京丹後は京都北部に位置する日本海に面した自然豊かな場所でした。アットホームで温かい地域の人々と新鮮で美味しい食べ物がたくさんありました。

滞在期間の前半は夕日ヶ浦地域で、後半は琴引浜地域で活動しました。前半は夕日ヶ浦の4つの旅館にそれぞれ分かれて、旅館の業務を体験させていただきました。後半は琴引浜の3つの民宿で民宿の業務や、インバウンド対応として英訳作業などをさせていただきました。前半と後半を通して、4つのチームに分かれてテーマ別の課題にも取り組みました。事前学習で京丹後の現状、課題を知り、フード・スポーツツーリーズム班、起業・移住班、インバウンド・ホスピタリティ班、ペットツーリーズム班の4つにわかれました。京丹後の旅館や民宿での活動と同時並行で、4つのチームそれぞれでテーマ別の課題を見つけ、調査を行いました。そして、最終日に自分たちの活動報告、課題解決のための自分たちで考えた対応を提案しました。

京丹後滞在中の前半は夕日ヶ浦地域の民宿たきい荘で、後半は琴引浜地域の民宿尾江で生活しました。どちらも海からとても近い場所でした。部屋は男子3人が一部屋で、女子12人は一つの大部屋で生活しました。食事は基本的に自炊で、民宿の調理場を貸していただきました。活動させていただいた旅館によって様々でしたが、賄いを出していただいたり、差し入れをいただくことが多く、食事面で困ることはありませんでした。夕日ヶ浦地域は徒歩圏内にスーパーがありました。琴引浜地域ではスーパーが遠く、民宿尾江の女将さんが毎日のようにスーパーまで連れて行ってくださいました。また、洗濯も不自由なくすることができました。

旅館や民宿での活動以外に、サップ(SUP)体験や遊覧船に乗ったり、郷土料理の丹後ばら寿司づくりをしたり様々な活動をしました。休みの日には海で遊んだり、BBQをしたり、丹後鉄道で出かけたり、近くのジェラート店に行ったりして、とても楽しかったです。

京丹後での活動を通して、計画通り進めることの難しさを感じました。事前に京丹後の現状を調べ、知ったつもりで行きましたが、実際は全然違うということもありました。京丹後で実際に生活してわかったことも多くありました。そのため、自分たちの計画が崩れてしまい、失敗ということもたくさんありました。しかし、京丹後の方々の観光に対する熱い気持ちや、モノの考え方を知ることもできました。学ぶことが多く、自分の中に新しい知識が増えていき、新鮮で楽しかったです。そして、なにより京丹後の地域の方々が本当に優しく、私たちの活動にも喜んで協力していただきました。普段、京都市で生活している中では、得ることのできないものが多くあり、とても中身の濃い一ヶ月でした。
  • 夕日ヶ浦海岸でのSUP体験。石川様に教えていただき、みんなで灯台まで行きました。
  • 夕日ヶ浦花火大会で、企業・移住チームが京丹後産のタピオカを販売しました。
  • 最終日の報告会にて、京丹後でお世話になった皆様との記念写真です。

2019/10/28 08:00:00 Community Engagement Program: Kyotango Report

  • Categoryお知らせ
  • Posted byStudent Reporter
Hello! My name is Haruna Shimoda. I'm a first-year student at the Department of Global Tourism Studies. Today, I am going to report on my experience of the Kyotango community engagement program. 

We worked in Kyotango from August 4rd to the 30th, with a total of 15 people taking part in the Kyotango program, including 3 men and 12 women. Kyotango is located in the northern part of Kyoto. It faces the Sea of Japan and is a place rich in nature. There are lots of fresh and delicious food with warm locals.

The first half of the stay was in the Yuhigaura area and the second half was in Kotohikihama area. In the first half, we were divided into four inns in Yuhigaura and had a business experience at the inns. In the second half, we were divided into three guest houses. There, we had a business experience at the guest houses and translated Japanese tourist information into English. In addition, we were divided into four groups and worked on each assignment. As we learned about the current situation and issues in Kyotango through prior learning, we created the food and sports tourism team, business-relocation team, inbound-hospitality team, and pet tourism team. While working at the inns and guest houses, we discovered each assignment and investigated it via four groups. On the last day, we reported the findings of the investigation and suggested a solution to the problem.

During our stay in Kyotango, we lived in a guest house. The first half was a guest house called Takii-so in the Yuhigaura area, and the second half was a guest house called Oe in the Kotohikihama area. Both were very close to the beach. The 3 men lived in a small room and the 12 women lived in a large room. We rented a kitchen at the guest house and cooked ourselves. We also received staff meals from the staff and presents from inns innkeepers and the locals. We did not have any problems with the food. Since there was a supermarket in the Yuhigaura area, we were able to go to there on foot. However, in Kotohikihama, there were not many supermarkets nearby, so, the hostess of the guest house drove us to the supermarket. We were also able to do laundry freely.

Besides the activities in the inns and guest houses, we enjoyed a marine sport called SUP a pleasure boat and cooking Bara-zushi. On During the holidays, we played in the sea, had a BBQ, and walked out by by the Tango railway. There was also a delicious gelato shop nearby.

Through the Kyotango program, I realized how hard it was to have things go as planned. We had checked the current status of Kyotango and understood it in advance; however, it was completely different from what we had expected. There were many things that I found out after actually living in Kyotango. They had also been many setbacks. However, I got to know how the locals feel about tourism. I have learned a lot and increased my knowledge. Above all, the people in Kyotango were really kind and cooperative in our activities. I have gained a lot from this experience and it has been a profound month for me.
  • We enjoyed SUP in Yuhigaura.
  • A part of our team members sold Tapioca drinks made in Kyotango.
  • We made presentations in front of locals on the last day in Kyotango.

2019/10/23 10:10:00 ツアーコンダクター研修 in 香港

  • Categoryお知らせ
  • Posted byStudent Reporter
みなさん、こんにちは。グローバル観光学科二年次生の佐野香織です。今回は、夏季休暇中に行われた「ツアーコンダクター資格取得研修」について報告をしたいと思います。この研修では、「総合旅程管理主任者」の資格取得を目指し、5日間の国内事前研修と、3日間香港での海外実地研修を通して、実際にツアーコンダクターとしての業務を体験しました。基本的には旅行業界で働いている方が受講・資格取得をするものですが、今回は在学中ながら参加させていただきました。

5日間の国内事前研修では、業法・約款、国内実務、海外実務、添乗英語等、添乗の基礎を座学で学びました。そして、3日間にわたる香港での海外実地研修では、近畿日本ツーリストで、実際にツアーコンダクターとしてご活躍されている岡本真実様、現役社員の松下智紀様のご指導のもと、添乗員業務を体験しました。空港や飛行機内での案内や、バス車内でのアナウンス、夕食説明、ホテルのチェックイン等、多岐にわたる業務を学生それぞれが分担し、遂行しました。ツアーに関連する一連の業務の中で、各役割の注意点やチェックすべきポイントを、プロの目線でアドバイスしていただきました。私は夕食、バス車内でのアナウンス、降機から到着ロビーまでの案内を担当しました。どのようにしたらお客様一人一人の心に響くか、分かりやすく正確な情報を伝えられるかをよく考えて取り組みました。

この研修を通して、実務の大変さ、やりがいを身に染みて感じ、旅行業界への関心がますます高まりました。また、異文化理解も深まり、幅広い視野で物事を見て考える力を養うことができたと思います。この経験を生かし、自分が将来就きたい道を引き続き模索していくとともに、今回の研修で感じた自分の得意な部分を伸ばし、不得意な部分を改善して更なるレベルアップを目指していきたいです。

Hello, I am Kaori Sano, a second-year student in the Department of Global Tourism Studies. I am going to report on a training program for qualification of itinerary control manager implemented during summer vacation. In this training program, I got an opportunity to experience duties as a tour conductor through five days of pre-training in Japan and three days of on-the-job training in Hong Kong.

Over the five days of pre-training, I took a lecture of the travel agent contracts, practical work, hospitality English, and the basics of career as a tour conductor. After that, I went to Hong Kong to experience duties as a tour conductor under the direction of Ms. Mami Okamoto who are active as a professional tour conductor and Mr. Tomoki Matsushita, a company member at Kinki Nippon Tourist. Each student played a role of various tasks, such as giving a guide in the airport or on the plane, announcing in the bus, checking in and out and so on.
  • 学生添乗員 集合写真
  • 香港の夜景
  • 北京ダックの夕食

2019/10/21 23:50:00 Kyoto Seen from the Camera Lenses: Ninnaji Temple Part II

  • Categoryお知らせ
  • Posted byStudent Reporter
Hello. We are Nanami Shimaoka and Ayumi Uratani, 2nd year students at the Department of Global Tourism Stuides.

Continuing from the last week, we are going to report on the interview that we had with Rev. Gishin Kanazaki who oversees the temple’s property management of Ninnaji Temple.  For this time, we asked him about his work at the temple.

1. How did you start working for Ninnaji Temple?

I was born as a son of a master of the branch temple of Ninnaji. This was the reason why I wound up working for Ninnaji Temple. My major was far from what I do now. I was studying architecture when I was in university.

2. What kind of work do you do at Ninnaji Temple?

I am in charge of property management other than cash like buildings and treasures. I also organize events and conduct operations at Ninna-ji Temple. Since the advertisement development focuses on public relations (PR), I always keep in mind the importance of not losing the posture of Ninna-ji as a temple. I always try to reflect my desire not to deviate from my values and conscience to cherish of Ninna-ji Temple during the operations. It is also important for the admission section to listen to the opinions of the people who are communicating with the worshipers and to make improvements on the site.

3. Why did you start to manage, plan and promote PR in the Finance Department?

Ninna-ji Temple has tens of thousands of cultural properties. As a result, the frequency of repairs is high, and as a matter of fact, conservatory repairs are very expensive and may cost much more than the income that comes to the temple. Even though it is a temple, it is important to secure enough financial resources to secure the temple as collateral in order to convey precious cultural assets to the next generations from the perspective of property management. Recently, we have exhibited cultural assets at exhibitions and art museums, and planned light-ups. The purpose of presentation at the exhibitions is not to make money, but to make people know about Ninna-ji Temple, its technology, and culture.

4. What is the specific purpose of the light-up project?

As I mentioned earlier, I wanted to manage the costs of repairing of treasures and buildings, so I started such activity as part of that plan. In this light-up project, the price was set higher than the usual admission fee, clear rules were adopted, and visitors were allowed to take photos in a way that would not affect cultural assets. The theme of this light-up was “inheritance to the next generation”. If various people take pictures and these pictures remain, they will be useful for repairing if the building is damaged due to a disaster, etc. Also, because of the high price setting, the number of people will not increase that much, so visitors can take photos slowly on their own path.

5. Visitors from which country are the most regular?

At present, there are many European visitors. The reason is that there are many people in Europe who are interested in World Heritage. In fact, the data collection of foreign tourists visiting Japan has not been successful, and we are working to attract more tourists.

Although I felt that the temple itself may look different due to the difference between religious denominations, I found that there was no difference in fact, but when I talked to the people who actually work at the temple, I learned that the way of managing and operating a temple is different depending on the temple. Ninna-ji is demonstrating a unique approach as it is planning and operating a luxury shukubo (pilgrim lodging) for 1 million yen per night. Rev. Kanazaki actually said, “I want you to visit various other temples. There are various forms of management and operation, different from Ninna-ji. Each temple is different.” When I heard it, I thought that the perspective when visiting would change.

I wish everyone could come and visit the World Heritage site Omuro Ninnaji. We would like to thank Rev. Kanazaki and Omuro Ninnaji for their cooperation.

  • Universalization progresses at Ninnaji.
  • The Light-up Project will start soon!

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